Tag Archives: Experience

HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise. While patient engagement always has been important, it is even more… Read More »

Deborah Vancleave on 5-year path to improve the patient experience at Mayo Clinic's care network

Deborah Vancleave, vice president of Revenue Cycle at Mosaic Life Care in St. Joseph Missouri, said that when she started in the healthcare industry 35 years ago, she and others in the office used IBM Selectric typewriters. “I remember hand-typing claim forms,” Vancleave said. “We were using the pegboard (accounting) system, IBM Selectric typewriters.” Fast-forward… Read More »

Avenu Health Personalizes Your Healthcare Experience – My Healthy Life Podcast: Episode 15

A human relationship – a connection – is the core of primary care and a key ingredient to health and wellness. That connection can look different for all of us. A new venture, Avenu Health, right here in Asheville is an alternative to the traditional primary care setting. Avenu Health is what’s called a “direct… Read More »