Tag Archives: Measure

Deciding what to measure can make all the difference in patient experience, outcomes

The Institute for Human Caring at Providence St. Joseph Health had a mission: to make whole-person care the new normal. To provide a more holistic view of patients, IHC looked to palliative care as its north star, intending to apply its tenets across all service lines. First, it needed to point its analytics and data-gathering… Read More »