Tag Archives: Patient

Deborah Vancleave on 5-year path to improve the patient experience at Mayo Clinic's care network

Deborah Vancleave, vice president of Revenue Cycle at Mosaic Life Care in St. Joseph Missouri, said that when she started in the healthcare industry 35 years ago, she and others in the office used IBM Selectric typewriters. “I remember hand-typing claim forms,” Vancleave said. “We were using the pegboard (accounting) system, IBM Selectric typewriters.” Fast-forward… Read More »

How Montreal surgeons took apart and pieced back together the skull of a young hydrocephalus patient

On Nov. 5, a pediatric team led by Dr. Alexander Weil and Dr. Daniel Borsuk performed a 12-hour operation on a two-year-old girl with hydrocephalus at Montreal’s CHU Sainte-Justine hospital. They cut into the child’s scalp from ear to ear, removed her skull in pieces, drained nearly two litres of fluid from her brain and… Read More »

‘Simply cruel’: Patient advocates condemn breast cancer immunotherapy hype

In depth: Six tips for writing accurately about cancer immunotherapy drugs. “Increases life expectancy,” announced Newsweek. “Helped slow an aggressive type of breast cancer,” reported Reuters. “Expected to change the standard of care,” crowed The New York Times. Judging by news reports last weekend, women with metastatic triple-negative breast cancer had reason to cheer results of… Read More »

The Futility of Patient Matching

By ADRIAN GROPPER, MD The original sin of health records interoperability was the loss of consent in HIPAA. In 2000, when HIPAA (Health Insurance Portability and Accountability Act) first became law, the Internet was hardly a thing in healthcare. The Nationwide Health Information Network (NHIN) was not a thing until 2004. 2009 brought us the… Read More »