Tag Archives: Patient

HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise. While patient engagement always has been important, it is even more… Read More »

Deborah Vancleave on 5-year path to improve the patient experience at Mayo Clinic's care network

Deborah Vancleave, vice president of Revenue Cycle at Mosaic Life Care in St. Joseph Missouri, said that when she started in the healthcare industry 35 years ago, she and others in the office used IBM Selectric typewriters. “I remember hand-typing claim forms,” Vancleave said. “We were using the pegboard (accounting) system, IBM Selectric typewriters.” Fast-forward… Read More »

How Montreal surgeons took apart and pieced back together the skull of a young hydrocephalus patient

On Nov. 5, a pediatric team led by Dr. Alexander Weil and Dr. Daniel Borsuk performed a 12-hour operation on a two-year-old girl with hydrocephalus at Montreal’s CHU Sainte-Justine hospital. They cut into the child’s scalp from ear to ear, removed her skull in pieces, drained nearly two litres of fluid from her brain and… Read More »