Tag Archives: Experience

ROVEMA invites confectionery and snack manufacturers to their Customized Experience in-house trade fair

Packaging machine specialist ROVEMA is organizing a multi-day customer event in May 2023, tailored to the requirements of the confectionery and snack industry. The event will be held at ROVEMA’s headquarters in Fernwald, Hesse. Under the motto “It’s about your products. Not ours”, the packaging machine manufacturer ROVEMA invites representatives of the confectionery and snack… Read More »

Deciding what to measure can make all the difference in patient experience, outcomes

The Institute for Human Caring at Providence St. Joseph Health had a mission: to make whole-person care the new normal. To provide a more holistic view of patients, IHC looked to palliative care as its north star, intending to apply its tenets across all service lines. First, it needed to point its analytics and data-gathering… Read More »

How some of the sickest COVID-19 patients are being saved by an out-of-body lung experience

Ventilators have failed to help and death looks imminent, but for some of Canada’s sickest COVID-19 patients, there is another, out of-body option. Several were recently connected to what amounts to an artificial lung sitting next to their beds, technology that has saved at least two people so far. The extra-corporeal membrane oxygenation (ECMO) machines… Read More »

HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise. While patient engagement always has been important, it is even more… Read More »

Deborah Vancleave on 5-year path to improve the patient experience at Mayo Clinic's care network

Deborah Vancleave, vice president of Revenue Cycle at Mosaic Life Care in St. Joseph Missouri, said that when she started in the healthcare industry 35 years ago, she and others in the office used IBM Selectric typewriters. “I remember hand-typing claim forms,” Vancleave said. “We were using the pegboard (accounting) system, IBM Selectric typewriters.” Fast-forward… Read More »