Tag Archives: polarization

Doctors’ online reviews show more polarization, have more impact than those of other industries

Patients are much more likely to both publicly praise and protest their experiences with doctors in online reviews than they are with restaurants and hotels, according to a Vanguard Communications analysis of 1.5 million online Yelp reviews. While doctors, hotels and restaurants each average a 3.5 star rating out of five stars possible on the… Read More »